Bring the Fire Closer
The Phoenix 403 Outdoor Pellet Heater turns an ordinary patio into the place everyone wants to stay. Its tall panoramic chamber presents a captivating 360° flame view while fan-assisted pellet combustion delivers a cleaner, more controlled outdoor fire experience.
Real Flame. Less Fuss. Better Nights Outside.
Designed exclusively for outdoor use, the Phoenix 403 combines the character of a real pellet fire with the clean lines of a modern patio centerpiece. Gather the family for dinner, settle in with friends after sunset or simply enjoy a quiet evening beside the glow.
Fire From Every Side
Heat-resistant glass surrounds the flame chamber, giving everyone around the heater an uninterrupted 360° view.
Low-Smoke Combustion
Premium pellets and fan-assisted airflow promote an efficient burn with minimal visible smoke during normal operation.
Sparks Stay Contained
The glass-enclosed flame chamber helps contain sparks while keeping the movement and color of the fire in full view.
Control the Flame
A USB-powered adjustable fan supports faster ignition and lets you choose a taller, livelier flame or a calmer burn.
Made for the Outdoors
Its weather-resistant steel construction is designed for patios, gardens, terraces and open-air entertaining areas.
More Time by the Fire
A full pellet load provides approximately two to three hours of flame, depending on fuel, airflow and conditions.
Made for the Way America Gathers
Backyard dinners that run past sunset. Saturday nights with neighbors. Fall afternoons that turn unexpectedly cool. The Phoenix 403 gives those moments a natural center—a real flame people can see from every seat.
Built-in wheels make repositioning easier once the unit is completely cool, while the 25-inch surrounding table creates a substantial, furniture-like presence in both traditional and contemporary outdoor spaces.
Everything You Need to Know
Open each section for dimensions, fuel requirements, operation details and commonly asked questions.
Technical Specifications
| Model | Phoenix 403 |
|---|---|
| Product type | Outdoor pellet heater |
| Fuel | Premium wood pellets |
| Recommended pellet diameter | 6–6.5 mm |
| Estimated burn time | Approximately 2–3 hours per full load |
| Flame view | 360° panoramic glass chamber |
| Combustion | Fan-assisted, low-smoke pellet combustion |
| Fan power source | USB power bank; 10,000 mAh recommended |
| Construction | Weather-resistant steel body with heat-resistant safety glass |
| European standards | EN 13240 / EN 14785 |
| Overall height | 58.26 in / 148 cm |
| Base dimensions | 15.74 × 15.74 in / 40 × 40 cm |
| Surrounding table | 25 × 25 in / 63.5 × 63.5 cm |
| Glass chamber | 12.60 × 12.60 × 20.27 in / 32 × 32 × 51.5 cm |
| Product weight | 99.20 lb / 45 kg |
| Shipping-box dimensions | 17.71 × 17.71 × 37.20 in / 45 × 45 × 94.5 cm |
| Packaged weight | 105.82 lb / 48 kg |
| Approved setting | Outdoor use only |
How the Adjustable Fan Works
The USB power-bank-operated fan supports airflow through the pellet chamber. Increasing airflow helps with ignition and produces a taller, more active flame; reducing it creates a calmer burn. A 10,000 mAh USB power bank is recommended.
Is the Phoenix 403 smokeless?
The fan-assisted system is designed for low-smoke combustion when used with dry, premium-quality pellets. Minimal smoke may appear during ignition, shutdown or changing outdoor conditions.
Does it produce flying sparks?
The fire is surrounded by heat-resistant glass panels that help contain sparks and separate the flame from the seating area. Normal outdoor fire precautions should still be followed.
Can the Phoenix 403 remain outdoors?
The Phoenix 403 has weather-resistant construction intended for outdoor environments. A fitted cover and sheltered, dry storage during severe weather or long periods of non-use will help preserve the finish and operating components.
Can it be used indoors or in an enclosed porch?
No. The Phoenix 403 is for outdoor use only. Never operate it inside a home, garage, tent, enclosed porch or any other enclosed space.
What kind of pellets should I use?
Use dry, premium wood pellets measuring approximately 6–6.5 mm in diameter. Quality fuel supports cleaner combustion, a steadier flame and more consistent burn time.
How long does one pellet load last?
One full load provides approximately two to three hours of operation. Actual burn time varies with pellet quality, airflow setting, wind and other outdoor conditions.
Does it require a household electrical outlet?
No household outlet is required during normal operation. The adjustable airflow fan runs from a USB power bank, with a 10,000 mAh capacity recommended.
